Troubleshooting Small Pumps

Question:
Sarah Peyton Step Garden LED fountain help?
For Mother's Day I bought a little Sarah Peyton Step Garden LED fountain. Well, I decided to give it to her early. It would appear that we need some trouble shooting. After adding the batteries, water and rocks all we get is the light. No trickle trickle of soothing water! Nothing in the instructions explains this or troubleshoots this.


Answer:
Water needs a tube to get from the pump to the top of the fountain. Perhaps it is detached or missing altogether.
First check to see if the pump is working. Touch it. If it hums, at least it is running. Then check the bottom where the water is pulled into the pump. There is an impeller in there - looks like a propeller, but pulls water in rather than pushing it out. You may have to remove the pump and put it in a pan of water to see if the impeller is working.
If you want to try to fix it, remove it from the water, unplug it, and use a screwdriver to free it up so it spins. Then put it back and see if it's working.
If it is pushing water out, then check any tubing that is attached to it to make sure it is attached where it is supposed to be.
If it is not working, rather than try to repair it, I would return the fountain for another one. Those little pumps fail repeatedly, so start with a new one that is working.