Pond Troubleshooting

PONDLADY HELP!

I have a biological filter for my pond but I inherited the property and I don't know how to get it running.

I inherited this property and have to clean out this pond and i am desperately trying to get it up and running. It has a biological filter and I dont know how it works or if it works.  Please help.

• 
  Let's see.
• First find out if your pump runs. Find any cord at all coming from the water or near the waterfall. Trace it to the plug end and try plugging it in. That should start the waterfall. If not, check the electrical outlet including the gfi. Reset it if necessary. If it still doesn't work, pull it out of the pond and see if it's humming when plugged in. If it is, check the impeller to see if it's clogged up. 
• If you have the pump running, it probably is connected to the biofilter already. If the pump has not been running in a long while or the pond has not been cleaned out in a long time, you need to do that first. Pump all the water out - nasty job, I know - and start over. 
• If you can't get the filter connected for some reason, run the pump without it until we can troubleshoot it. As you go and need more questions answered, join us at http://www.pondlady.com and you will have me and lots of experts to help you along.