After 18 years in this business, there are questions that stand out. Remember when a teacher told you there is no such thing as a dumb question. That teacher was wrong wrong wrong.
Here's two questions I have gotten, and not just once either, but several times.
The only answer is a silent look and a quick change of subject. And sometimes a biting of the tongue to stave off gales of laughter.
Customer: " Jan, my pump is running slower and slower. I have several houseguests and wonder if it is because they flush the toilets more?"
Jan has no answer.
Customer: "Jan, my water level is dropping about an inch a day. I think I know why tho. My dog drinks out of the pond. Could that be it?
Jan has no answer.
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